Frequently Asked Questions
Everything you need to know about shopping with ZedLabz
How long does shipping take for international orders?
International delivery times vary by location, typically taking 7-14 business days. We offer various shipping tiers including tracked and express options at checkout.
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in their original condition and packaging. Please contact our support team to initiate a return request.
Are your replacement parts compatible with original hardware?
Yes, all ZedLabz parts are designed to meet or exceed the specifications of the original equipment manufacturers to ensure full compatibility and high performance.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us immediately. Once an order has reached the shipping stage, it can no longer be modified.
Do you offer technical support for console repairs?
While we provide high-quality parts and tools, we recommend consulting professional repair guides. Our team can assist with product-specific inquiries, but we do not offer remote repair services.